Not-for-profit Association Headquarters Administration

Non-Profit Association Headquarters Administration

Service: Central Association Headquarters Administration
PMA can provide an experienced Member Services Director/Association Administrator to be responsible for the following for your non-profit, trade or professional association, user group, business network, membership organization or foundation:

membership management, including prompt response to member and prospective member inquiries
renewal processing and persistent follow-up with non-renewing members
maintaining an accurate database of current and past members
providing courteous responses to members' and non-members' questions and inquiries
maintaining and storing association files, archives and records in a fireproof warehouse
securing your electronic files and records with off-site data storage
routing correspondence, e-mails, and telephone calls to appropriate volunteers
recommending policies and updating the association's procedures manual
working closely with the website manager to update the association's website and members only pages. See also PMA's web site management and social media pages.
tracking member demographic information such as volunteer positions held, areas of special interest, courses attended, purchases made, etc.
Related Services: Executive Director / Leadership Support | Finance & Accounting

Contact Joanne Cole, author of
Association Management Best Practices

Joanne Cole welcomes inquiries from board members and volunteer leaders to discuss your organizations' issues. Ms. Cole welcomes media and press inquiries. She can be reached at jcole@association-partners.com or by calling Joanne at Professional Management Associates at 908-359-1184.

PMA SERVICES PAGES

AMC Services Overview
Leadership Support
Central HQ Administration
Finance & Accounting
Communications/Publications
Social Media for Associations
Conferences & Meetings
Website Management

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Transition Process
Proposal Information

PMA is one of only 24 AMC's in the world to receive dual accreditation by ASAE and AMCI, adhering to the highest association management company standards.

390 Amwell Road, Suite 403
Hillsborough, NJ 08844
Tel: +1 (908) 359-1184