' Social Media Best Practices for Trade & Professional Associations
Association Management Best Practices Since 1984
Social Media Best Practices for Associations
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Social Media & Online Communities for Associations

Service: Social Media - Online Community Management for Associations
It's your face to the world, so it's crucial that your association's Facebook, Twitter and social media strategy communicates effectively to your members, prospective members, the media, and legislators. PMA is an association management firm follows the best practices to help your non-profit, trade or professional association, membership organization or foundation to:

  • develop social media and online community branding strategies
  • develop the association’s brand/presence on social media platforms identified during the exploration phase
  • develop policies, response protocols, and best practices for the media to represent the association and the profession appropriately
  • obtain content from online sources; provide updates and news for posting on the selected sites
  • monitor postings and comments about the association on a daily basis
  • triage postings that require a response from the association
  • incorporate social media sites into existing communications (website, e-newsletters, autosignatures, etc.)
  • encourage members to participate in the association’s online communities
  • identify appropriate measurements for success; analyze participation in, and activity of, community against criteria
  • identify opportunities and challenges presented by active participation in this medium
  • identify volunteer resources to populate sites with news and links
  • See Also: Web Site Management for Associations | Media Strategy & Public Relations

What a Dual-Accredited Association Management Firm
Can Do For Your Non-Profit Association.

Joanne Cole welcomes inquiries from board members and volunteer leaders to discuss your organizations' issues. Ms. Cole welcomes media and press inquiries. She can be reached at jcole@association-partners.com or by calling Joanne at Professional Management Associates at 908-359-1184.


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